Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Brother Printer setup and support services. Please read this policy carefully. By accessing our site or using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, such as:

Name
Email address
Phone number
Address
Device or printer model information

b. Technical & Usage Information

Automatically collected information may include:

IP address
Browser type
Operating system
Pages visited
Time spent on the site
Cookies and tracking technologies

c. Device & Printer Details

When seeking setup or troubleshooting help, you may provide:

Printer model and serial number
Network details (non-sensitive)
Error messages or performance reports

2. How We Use Your Information

We may use collected information for purposes such as:

Providing printer setup, installation, and troubleshooting
Improving website performance and user experience
Personalizing service recommendations
Responding to customer inquiries
Sending service updates or notifications
Preventing fraudulent or unauthorized activities
Fulfilling legal obligations

3. Sharing Your Information

We do not sell your personal information.
We may share information only in the following cases:

Service Providers: Trusted partners assisting with operations (e.g., hosting, analytics).
Legal Compliance: When required by law, regulation, or court order.
Business Transfers: In case of merger, acquisition, or restructuring.

All third parties are required to maintain confidentiality and comply with data protection standards.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These may include:

Essential cookies
Performance cookies
Analytics cookies

You can disable cookies through your browser settings, but certain website features may not function correctly.

5. Data Security

We implement industry-standard security measures to protect your information, including:

Encrypted data transmission
Secure data storage
Access control and authentication
Routine security audits

Despite our efforts, no website or digital system is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections or updates
Request deletion of your data
Opt out of marketing communications
Withdraw consent for data processing
Request a copy of your data

To exercise any of these rights, contact us at:
info@brothersolutionshub.live

7. Third-Party Links

Our website may include links to external websites. We do not control these sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from children. If you believe a child has provided information, contact us immediately for removal.

9. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted with a revised “Last Updated” date. Continued use of our site constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out:

Email: info@brothersolutionshub.live